It might be little early to review Ishan broadband after usage of 1 month. But I will try to cover experience starting from new connection application to installation and activation.
In this experience I have shared various insights like why I chose Ishan, How I applied, what are the tariff plans available, which technology is Ishan using, and finally speed test results. But If you are impatient to read all this information in detail, you can skip to the part you like to read from the following index:
- Current unreliable internet connections and my frustration
- How I ended up with applying for Ishan Broadband?
- Ishan broadband Tariff plan Selection: The tricky part
- Ishan’s Wireless TDMA Technology and Installation
- Ishan Broadband Speed Test Results
- Final (Initial?) verdict
Current unreliable internet connections and my frustration:
In my 10 years career of information technology I have used services of internet service providers like Bsnl dialup, Tata Indicom dialup, Reliance dialup, Reliance netconnect, Bsnl broadband, Reliance wire line broadband and Tikona wireless broadband. I have some very good and some very worst experience with some of these ISPs.
For last few years I was using Reliance broadband as my main internet source and with introduction of Tikona, I started using tikona as my backup internet. But as reliance broadband started failing in providing continuous connectivity, I switched to tikona as my main source and reliance as backup internet.
But since last few months both these ISPs are playing game with the customers. None of them are able to provide continuous connectivity or high upload and download speed. Even though both are the economy options, I was in search for good reliable internet and was ready to spend more money for that.
How I ended up with applying for Ishan Broadband?
When these guys from Ishan introduced themselves from Rajkot based company, I was laughing in my mind and thinking ‘behold, yet another local company has started providing broadband connection’. They first handed over to me their brochure having so many punch lines like: ‘Faster than your thoughts’, ’First in India with backhole redundancy’, ‘various options available for home and office plans’,’24×7 help desk’ etc..
That sales person explained me that they use backhole redundancy to provide continuous connectivity. Ishan broadband is using bandwidth from various companies like tata broadband, airtel etc. So when connectivity is down from one provider, they dynamically switch to other provider to provide user uninterrupted service.
That sounded cool to me. Even though I never heard of Ishan before that moment, I thought to give it a try. But I was not ready to risk before getting reviews from some real users. They also offered me to visit one store for live speed demo in my nearby area where they already installed Ishan internet 15 days ago.
We went to that store owner and asked about his 15 days experience. He was quiet satisfied with the speed and connectivity. I checked browsing speed on his computer for various sites. I also performed speed test on speedtest.net and also downloaded some files from download.com. When I monitored download speed with RAS Graph & Stats software, 150KB/s (kilo bytes per second) transfer speed seemed promising for 1mbps connection. And upload data transfer speed was around 160 to 170 KB/s. After getting convincing speed and feedback from actual user, I decided to go for Ishan Broadband. Next step was to choose appropriate plan from the available tariff plans.
Ishan broadband Tariff plan Selection: The tricky part
When I looked at the brochure of Ishan mentioning several plans, I found it costly compared to my current Reliance (unlimited 4mbps@ 1234 Rs/- with taxes) and Tikona (unlimited 4mbps @1685 Rs/- with taxes) plans.
Check the current available plans of Ishan Broadband in different cities like: Ahmedabad, Amreli, Ankleshwar, Baroda, Bhavnagar, Bhuj, Gandhidham, Gandhinagar, Himmatnagar, Jamnagar, Junagadh, Mehsana, Morbi, Mundra, Porbandar, Silvassa, Surat, Somnath, Vapi etc.
Taxes as applicable area
|Launch Offer FREE||1month||2months||6months||6months||12months|
|Actual Period Offered||4months||8months||18months||24months||36months|
Taxes as applicable extra
|Launch Offer FREE||1month||2months||6months|
|Actual Period Offered||4months||8months||18months|
|Limited Offer Taxes as applicable extra|
|Launch Offer FREE||6months||6months|
|Actual Period Offered||12months||18months|
|256kbps to 1Mbps||Unlimited||4249||6749|
|512kbps to 2Mbps||Unlimited||5249||9249|
|1Mbps to 256kbps||Unlimited||4750||8250|
|Speed xx to yy = xxx 9am to 9pm & yyy is 9pm to 9am|
|Limited Offer Taxes as applicable extra|
|upto 256kbps||75GB||Usage Based||5549|
|upto 512kbps||50GB||Usage Based||5549|
|upto 1Mbps||30GB||1Mbps in FUP & 512kbps post FUP usage||960||1780||2915||5050||7210||9410|
|upto 2Mbps||75GB||Usage Based||5499|
|upto 2Mbps||300GB||Usage Based||12499|
|upto 4Mbps||35GB||4Mbps in FUP & 786kbps post FUP usage||1165||2395||3930||6690||8857||11600|
Ishan netsol is also providing email hosting solutions. Here are the email-hosting plans.
|Product : Mailing Solution||Single User||5 Users||10 Users|
|Domain||1 p.a.||Rs. 2000 p.a.||1 p.a.||Rs. 6800 p.a.||1 p.a.||Rs. 11,800 p.a.|
|No. of email Accounts||1 p.a.||5 p.m.||10 p.m.|
|Storage||unlimited||Min. period is 5 years||unlimited||Min. period is 5 years||unlimited||Min. period is 5 years|
|Business emails : firstname.lastname@example.org OR this email could be email@example.com|
|Company name.com or individualname.com is basis the domain name as registered|
Now the tricky part:
I know you wasted your time in looking all the available plans. But I suggest you to opt in for the plans I was offered by Sales person. Yes, I didn’t choose any plans from the above listed!
That Sales person from Ishan told me about one plan not listed in the brochure. This plan is known as IS-UNL-2048KBPS TO 512KBPS-12M. That is abbreviation of Ishan unlimited 2mbps to 512 kbps 12 month plan. Here are the details of my plan:
|Speed||Time of the day||Usage||12 Months|
|2048 KBPS||9 am to 9 pm||Unlimited||6969|
|512 KBPS||9 pm to 9 am|
|Taxes as applicable extra|
So this plan cost is 6969 + 12.5% service tax + 750+750 = 9340 annually. So, monthly cost is around 780Rupees. A good deal, isn’t it?
Ishan’s Wireless Technology and Device Installation:
After I subscribed to the above mentioned plan and paid full in advance, I got Installation call from Ishan. And on the same day installation guys came with the required hardware devices.
They came to my place with grid antenna and PoE Adaptor. After a few minutes of antenna installation on terrace and running cable upto my office, Internet was ready to use. My Ishan broadband user ID and password were generated after installation upon request to main office by one of the field engineer.
Wireless Device on Customer End:
Ishan uses wireless communication devices from Ubnt (Ubiquiti Networks). On the customer end Ishan uses Ubiquiti Networks’ airGrid M HP – 2 GHz High-Performance Integrated InnerFeed Antenna with grid reflector. Ubiquiti is well known for high performance outdoor multi-point networking devices.
Ishan makes use of revolutionary Innerfeed technology and airMAX (TDMA protocol) technology from Ubnt in Wireless CPE.
Device at the base station:
From one of the field engineer of Ishan, I came to know that they use Ubnt’s Rocket M5 airMAX base station. Since this is 5GHz model, I can guess they are using worldwide free to use 5 GHz frequency band.
airMAX TDMA technology:
airMAX TDMA (Time Division Multiple Access) protocol make dynamic time allocations to different active users. So here the wireless channel is divided into time slots and different slots are allocated to each connected user. TDMA solves a great problem of collision, as not more than one station is transmitting at a time.
If you are technology enthusiastic, you can learn more about airMAX TDMA technology from this pdf file.
Ishan Broadband Speed Test Results:
After completion of installation, I didn’t wait for a second to do a speed test. I was very happy with the speed test result, as it was more than expected. For Ishan broad band’s 2mbps connection, speedtest.net result showed 2.40mbps download speed and 2.42mbps upload speed. Ping of 22ms was also impressive.
Here is the screenshot of my speed test result.
But I did not ended testing speed with only speedtest.net. I played some HD videos on youtube.com and checked the download data rate in RAS Graph. Here is the download data transfer rate screenshot showing average 305KB/s speed.
Some of you might consider youtube speed as surfing or browsing speed. So I also did some file download test from download.com. Here is screen shot of chrome download page showing file download speed of 251Kbps.
To check upload data rate, I again used Youtube.com. I uploaded a test video to youtube and monitored RAS Graph. Here is the upload transfer rate screenshot showing average 259KB/s speed.
Initial review after 1 month:
After 1 month of continuous use of Ishan broadband, I have not faced any problem related to download or upload speed. Also I got continuous connectivity during my working hours and never had to switch to my backup Tikona internet. I hope the quality of service remains same in future.
So friends, this was my review of Ishan broadband after 1 month, but I will keep you updated about new plans, tips and issues if any faced in my day to day use.