HP customers can visit www.hp.com/123 to get Remote Assistance online in real-time, by simply entering the 6-digit numeric code provided by Support Professional.
The HP Company is known for offering cutting-edge products, technologies, software and solutions to customers ranging from individuals to large enterprises. They’re also providing online remote assistance service to help their valued customers troubleshoot and solve technical issues. When using this service, a technical support professional from HP will initiate a remote connection to the customer’s PC to see and support/diagnose the problems without being physically present at that computer.
www.hp.com/123 is the official website for the HP Remote Assistance. To begin the support session, you will need the 6-digit access code provided by your HP Support Representative. Right on the homepage, you’ll see a box to enter the code. Just type your code there and click on ‘Connect’ to continue. As soon as you do so, you’ll be promoted to download and install a software application. Make sure you successfully install this software, as otherwise you’ll not be able to share your PC with the HP Support Professional.
HP Customers can utilize this remote assistance software to aid the diagnosis of products like laptops & hybrids, tablets, desktops, printers, scanners, and work-related services like computer databases, servers, networking, software, and network storage. However, remember that in order for the HP’s Support Representative to analyze and diagnose your issue, he/she will collect and use some information from your PC system.